CCNP and CCIE Collaboration Core 350-801

The recommended knowledge and skills that a learner must have before attending this course are as follows: 

- Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing

On completion of this course, participants should be familiar with:

AV Fundamentals

- The history of voice and video communication, and illustrate the evolutionary path communication has followed leading to the collaboration architecture that exists today. 

- Discuss the differences between analog and digital audio communication, and explain how the audio codecs we use today came into existence.

- Discuss how light can be used to capture video, and explain how the video codecs we use today came into existence.

- Examine how audio acoustics behave in an environment where audio communication is set up, and take a close look at the audio components needed for communication.

- The two forms of communication, circuit-switched and packet switched.

- The designing aspects that must be considered before deploying a Cisco Collaboration solution.

Endpoints

- The designing aspects that must be considered before deploying a Cisco Collaboration solution.

- The features and capabilities of the 7800 and 800series phones and explain the differences between Enterprise software and Multiplatform Phone (MPP) software.

- Cisco Telepresence Endpoints

- The registration and call setup settings that exist on Cisco Telepresence endpoints.

- How to access and configure various call settings on Cisco CE software-based endpoints, such as calling options, content sharing options, and several other options.

- Explain how to perform various maintenance tasks from the Cisco Telepresence endpoints.

Network requirements for collaboration deployments

- The LAN, WAN, and wireless LAN network components and IOS gateways as they pertain to collaboration.

- QoS related issues, QoS requirements, class models for provisioning QoS, DiffServ values, QoS Trust boundaries, and how to configure and verify LLQ.

- DNS settings, NTP settings, and SNMP settings within a network as they pertain to collaboration.

Call Control mechanisms

- Key settings on the Cisco Unified Communications Manager that should be configured before using this server in a production environment.

- The differences between application users and end users on the Cisco Unified Communications Manager, and how to use an LDAP service for user synchronization and authentication.

- The three different methods for registering endpoints to the Cisco Unified Communications Manager: registering manually, Self-Provisioning, and using the Bulk Administration Tool.

- The Cisco Unified Communications Manager endpoint addressing, digit analysis process, and toll fraud prevention components using Cost of Service (COS). Then , delve into location-based CAC deployment through the Cisco Unified Communications Manager.

- How to configure globalized call-routing components on the Cisco Unified Communications Manager, such as route patterns, translation patterns, SIP route patterns, and the standard local route group.

Edge Services

- Describe and understand the three Edge products in the Cisco Collaboration architecture.( Cisco Expressway Series, Cisco Voice Gateway, Unified Border Element)

- The different elements required to set up a complete Mobile and Remote Access solution in a Cisco Collaboration environment, including security settings, infrastructure configuration steps, and interconnecting trunks between all the various components involved.

- The various configuration components involved with configuring a Cisco IOS XE gateway for ISDN access.

Collaboration Applications

- Understanding Cisco Unity Connection

- How to configure different components within a Cisco Unity Connection application.

- The features and functionalities, architecture, and basic IM and Presence server setup tasks.

- The registration options for the Cisco Jabber client.

Troubleshooting Collaboration Components

- Identifying the logs available on Cisco Unified IP phones and Cisco CE software-based endpoints.

- How the Dialed Number Analyzer and CAR tool can be used in the CUCM to troubleshoot issues related to registration, call setup, and media-related issues.

- The Real-Time Monitoring Tool and how to use this tool to monitor activity over the Cisco Unified Communications Manager.

- How to create a backup of the Cisco Unified Communications Manager configuration and how to do a restore of those configuration settings in the event they need to be recovered after a disaster.

- How to generate reports on the Cisco Unity Connections server and through the Cisco Unified Serviceability page.

- Tips and strategies for studying for the CLCOR #350-801 exam

This course help prepare you to take exam #350-801 - Implementing and Operating Cisco Collaboration Core Technologies (CLCOR),which satisfies the core requirements for CCNP and CCIE Collaboration certification.

This exam tests your knowledge of implementing core collaboration technologies, including: infrastructure and design

Protocols, codecs, and endpoints ; Cisco IOS XE gateway and media resources ; Call Control ; QoS and Collaboration applications.