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Better Business Writing
Course Code: BM-BBW
Create more engaging presentations, more actionable e-mails, and more persuasive memos. The need for sharp writing skills in business is greater today than ever before. We're surrounded by mountains of text on our virtual and actual desktops every day. Learn how to choose the most powerful words and write the most effective documents to give yourself a much-needed edge in the industry.
This course is targeted at anyone wanting to become more efficient, clear and concise writers and fluent communicators.
There are no prerequisites for this course.
This course will equip you with written competencies that will enable you to:
- Review the basics of spelling, punctuation, and correct usage thereof.
- Understand practical principles for sharpening your writing style.
- Explore ways to improve business memos, emails, and letters.
- Learn about writing bad news and writing to persuade.
- Understand personality types to improve business communication.
There is no exam associated with this course.
Modules
- Mastering Spelling, Punctuation, and Usage
- Six Tips for Better Spelling
- Punctuation Pointers
- Part Summary
- Sharpening Your Writing Style
- Deleting (Unnecessary) Redundancies
- Forming Parallel Construction
- Recognizing Clichés
- Avoiding Sexist Language
- Part Summary
- Strengthening Your Memos
- Using Email Effectively
- Ten Tips for a Better Memo
- How to Begin
- Part Summary
- Special Kinds of Business Writing
- Conveying Bad News Tactfully
- When the News Is Especially Sensitive
- Writing Persuasively
- Using the Motivated Sequence Outline
- Part Summary
- Identifying Communication Styles
- Writing to Specific Styles
- Ten Techniques for Effective Communication
- Voluntary Learning Contract
- Part Summary