Where we refer to “process”, it means how we collect, use, store, make available, destroy, update, disclose, or otherwise deal with personal information. As a rule, we will only process this personal information if it is required to deliver or offer a service, provide a product, or carry out a transaction or obligation in a contract.
This policy establishes a general standard for the appropriate protection of personal information (POPI) within the Mecer Inter-Ed (Pty) Ltd. environment furthermore, it provides principles regarding the rights of individuals to privacy and to reasonable safeguards of their personal information.
All employees, contractors, consultants, temporary and other workers at Mecer Inter-Ed (Pty) Ltd., including all personnel affiliated with third parties, must adhere to this policy. This policy applies to information assets owned or leased by Mecer Inter-Ed (Pty) Ltd., or to devices that connect to a Mecer Inter-Ed (Pty) Ltd. network or reside at a Mecer Inter-Ed (Pty) Ltd. site.
3. POLICY STATEMENT
3.1 Courses can be re-attended by the same student, within a 6-month period, based on Mecer Inter-Ed’s public scheduled dates and the following charge per Vendor:
Personal information refers to any information that identifies you or specifically relates to you, or your employees stored or processed on The Product/s. Personal information includes, but is not limited to, the following information about you and/or your employees:
4. WHEN WILL WE PROCESS YOUR PERSONAL INFORMATION?
We will only process this personal information for lawful purposes relating to our business if the following applies:
5. WHAT IS SPECIAL PERSONAL INFORMATION?
Special personal information is personal information about the following:
6. WHEN WILL WE PROCESS YOUR SPECIAL PERSONAL INFORMATION?
We may process your special personal information in the following circumstances:
7. WHEN AND FROM WHERE DO WE OBTAIN PERSONAL INFORMATION ABOUT YOU?
8. REASONS WE NEED TO PROCESS YOUR PERSONAL INFORMATION
We will process your personal information for the following reasons:
9. HOW WE USE YOUR PERSONAL INFORMATION FOR MARKETING PURPOSES
10. WHEN, HOW AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
In general, we will only share your personal information if any one or more of the following apply:
Where required, each member of Mecer Inter-Ed (Pty) Ltd. may share your personal information with the following persons. These persons have an obligation to keep your personal information secure and confidential.
11. UNDER WHAT CIRCUMSTANCES WILL WE TRANSFER YOUR INFORMATION TO OTHER COUNTRIES?
We will only transfer your personal information to third parties in another country in any one or more of the following circumstances:
This transfer will happen within the requirements and safeguards of the law. Where possible, the party processing your personal information in the other country will agree to apply the same level of protection as available by law in your country, or if the other country’s laws provide better protection the other country’s laws would be agreed to, and applied.
An example of us transferring your personal information to another country is where foreign payments take place if you purchase goods or services in a foreign country, or request that we facilitate salary payments to your employees in the countries.
12. YOUR DUTIES AND RIGHTS ABOUT THE PERSONAL INFORMATION WE HAVE ABOUT YOU
- - Confirmation that we hold your personal information
- - A copy or description of the record containing your personal information; and
- - The identity or categories of third parties who have had access to your personal information
We will attend to requests for access to personal information within a reasonable time. You may be required to pay a reasonable fee to receive copies or descriptions of records, or information about third parties. We will inform you of the fee before attending to your request.
Please note that the law may limit your right to access information.
You have the right to request us to correct or delete the personal information we have about you if it is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, obtained unlawfully or we are no longer authorised to keep it. You must inform us of your request in writing. Please refer to our PAIA Manual for further information in this regard, like the process you should follow to give effect to this right. It may take up to 15 business days for the change to reflect on our systems. We may request documents from you to verify the change in personal information.
A specific agreement that you have entered into with us may determine how you must change your personal information provided at the time when you entered into the specific agreement. Please adhere to these requirements. If the law requires us to keep the personal information, it will not be deleted upon your request. The deletion of certain personal information may lead to the termination of your relationship with us.
You may object on reasonable grounds to the processing of your personal information.
We will not be able to give effect to your objection if the processing of your personal information was and is permitted by law; you have provided consent to the processing and our processing is done according to your consent or the processing is necessary to conclude or perform under a contract with you.
You must inform us of any objection in writing. Please refer to our PAIA Manual for further information in this regard, like the process you should follow to give effect to this right.
Where you have provided your consent for the processing of your personal information, you may withdraw your consent. If you withdraw your consent, we will explain the consequences to you. We may proceed to process your personal information even if you have withdrawn your consent if the law permits or requires it. It may take up to 15 business days for the change to reflect on our systems, during this time we may still process your personal information.
You have a right to file a complaint with us or any Regulator with jurisdiction about an alleged contravention of the protection of your personal information by us. We will address your complaint as far as possible.
13. HOW WE SECURE YOUR PERSONAL INFORMATION
We will take appropriate and reasonable technical and organisational steps to protect your personal information according to industry best practices. Our security measures (including physical, technological, and procedural safeguards) will be appropriate and reasonable. This includes the following:
14. HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We will keep your personal information for as long as:
Note: We may keep your personal information even if you no longer have a relationship with us, for the historical data that may be required by your employer or employee.
15. CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Mecer Inter-Ed (Pty) Ltd. with Personal Data, please contact Us.
If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.
A cookie is a small piece of data sent from our websites or applications to your computer or device hard drive or Internet browser where it is saved. The cookie contains information to personalise your experience on our websites or applications and may improve your experience on the websites or applications. The cookie will also identify your device, like the computer or smartphone.
By using our websites or applications you agree that cookies may be forwarded from the relevant website or application to your computer or device. The cookie will enable us to know that you have visited the website or application before and will identify you. We may also use the cookie to prevent fraud and for analytics.
An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment. A violation of this policy by a temporary worker, contractor, or vendor may result in the termination of their contract or assignment with Mecer Inter-Ed (Pty) Ltd.
Any exception to the policy must comply with the Exceptions Policy.